Another case of shipping damage, this time a MT-10. Came in with cracked glass and damaged tone arm, parts on order.
More shipping damage MT-10!
- Thread starter AudioWizard
- Start date
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Bill Ferris
Lunatic Member
Sadly, the mandatory "training film" for all package delivery Companies new employees !
Parts are rolling in, found that when the glass cracked, it also scratched the blue filter behind the meter opening. So had to order that too. And the complete tonearm just showed up from Germany. Customer should be pleased with the outcome!
Best to you on getting it fixed up.
Read a story recently. Whole golf team had just landed somewhere. They were on the plane watching from the windows as the baggage handler on the tarmac was tossing their bags of clubs several feet in the air and onto the runway—clearly damaging them. They got it on film, so the airline (spewing the usual “this is not who we are” boilerplate) had to reimburse the golfers. Didn’t help that day’s golf game, I presume.
All fixed up and ready for the client. Client now waiting on a DS optical cartridge to come in.
Got the DS optical cartridge installed and aligned, weight set to the spec of 2.1 grams, also set the three speeds. Sound nice!
Just Beautiful!
Awesome job on the repair.
I would blame the packer!
Shipping a McIntosh product without McIntosh packaging -- well the proof is in the pudding, as shown above.
I remember way back when I was going to send my 2505 to Dewickt, and McIntosh wanted $50 for the box, at the time I thought it pretty outrageous-- I paid it though.
To Terry and back unscathed.
The box resides upstairs, not to be gotten rid of.
I hear Audio Classics has boxes as well.
Can imagine the price today.
Awesome job on the repair.
I would blame the packer!
Shipping a McIntosh product without McIntosh packaging -- well the proof is in the pudding, as shown above.
I remember way back when I was going to send my 2505 to Dewickt, and McIntosh wanted $50 for the box, at the time I thought it pretty outrageous-- I paid it though.
To Terry and back unscathed.
The box resides upstairs, not to be gotten rid of.
I hear Audio Classics has boxes as well.
Can imagine the price today.
The thing is from my understanding of the situation, is that it was shipped in the factory box, but not packed correctly especially around the tonearm. Not sure why the glass got cracked. When we got it in, it was out of the box. Thank god the platter was off, cause it's really heavy.
