Parts Express Web Site

[luvvinvinyl]

Have you tried the Parts Express Amazon store front? I use it when their main website is non-responsive.

http://www.amazon.com/gp/browse.html?ie=UTF8&marketplaceID=ATVPDKIKX0DER&me=A385A0XNQBW8HY

It's bothersome to check on a driver, for example, about which someone has a question, if I have to start copying product SKUs into the Amazon site.

 

[petechguy]

Hi

Hi guys, yes we are aware of the website problems and our IT dept is on this. Hopefully it will be corrected very soon. If you can't view our site you can contact us at sales@parts-express.com, or at tech@parts-express.com, or feel free to call us at 800 338 0531.

Thanks:thmbsp:

 

[Fisherdude]

Thanks for the update!

Oh, and welcome aboard. Make yourself at home!:yes:

 

[Andyman]

He didn't really seemed to concerned, until I mentioned that it was costing them business. "If I can't get on your site, I can't buy anything. My answer was to just take my business elsewhere. Oh, and did I mention that I am an admin from Audiokarma, and Canadians are our second largest membership group?" That got his attention.

Given the timing of this call, I would be surprised to see anything much happen before Monday, but you never know.

What wonderful customer service!! Must be the employee of the month!! :lmao:

Then again, I don't envy his position; it's difficult serving up excuses to an inconvenienced clientele. One only hopes the folks are working to resolve the problems are working 24/7.

 

[thilaseen]

G'day Petechguy,

I bet the thought of losing Tasmania was the clincher. Cheers. :thmbsp:

 

[luvvinvinyl]

Hi guys, yes we are aware of the website problems and our IT dept is on this. Hopefully it will be corrected very soon. If you can't view our site you can contact us at sales@parts-express.com, or at tech@parts-express.com, or feel free to call us at 800 338 0531.

Thanks:thmbsp:

Thanks for letting us know that your people are working on it.

And, welcome to AK!

 

[Haileyburian]

Update - I'm able to access as of this morning...

 

[luvvinvinyl]

I'm in, too.

Thanks, petechguy