cla6665 -- My point about getting indignant is this: people say what a rip off all the time when what they mean it's too expensive. I don't think that anyone actually thought there was robbery involved, and I would be very surprised if anyone had any idea you were the repair guy involved, so its not like your good name was traduced.
Let them say what they want -- either people want your product enought to pay your prices or they don't.
As I pointed out, repair people need to make a living, so I don't have a problem with asking what is needed to keep the doors open and the lights on. And the fact that you rewire arms does go someway to justifying a higher price -- but people are within their rights to question whether the expense is justified if the existing wires still are fine. Similarly they are within their rights to wonder about veneering a midlevel table, but as long as the buyer wants it, its worth it to him.
I used to be amazed at the cameras people wanted me to repair, and were willing to pay for -- cheap cameras that they wouldn't even actually use, but their father or someone had used it and they wanted to keep it working out of sentiment. I usually cut them a break on the price, but ultimately time is worth money, and it didn't make any sense to do it for free. And again, if I had done it for free it probably would have pleased them less...
Let them say what they want -- either people want your product enought to pay your prices or they don't.
As I pointed out, repair people need to make a living, so I don't have a problem with asking what is needed to keep the doors open and the lights on. And the fact that you rewire arms does go someway to justifying a higher price -- but people are within their rights to question whether the expense is justified if the existing wires still are fine. Similarly they are within their rights to wonder about veneering a midlevel table, but as long as the buyer wants it, its worth it to him.
I used to be amazed at the cameras people wanted me to repair, and were willing to pay for -- cheap cameras that they wouldn't even actually use, but their father or someone had used it and they wanted to keep it working out of sentiment. I usually cut them a break on the price, but ultimately time is worth money, and it didn't make any sense to do it for free. And again, if I had done it for free it probably would have pleased them less...