I paid with PayPal, and I agree that any kind of dispute with eBay or PayPal takes stamina and possibly heavy sedation.
I suspect they will refund the cost of the carts, but this Marcos Gindic (who is not the woman I spoke with) is sending me these brief Blackberry messages. The most recent is: Please ship them back and your account will be credited in full.
That's his response to my request for additional details, including asking him to assure me they will also refund the cost of the shipping. Tried calling and the call won't go through. twice. I'm guessing that is just a coincidence, but still frrrrrustrrrating!!!!!
I hope to reach Frances, the woman I spoke to, to at least understand what happened in this car wreck of a transaction. I'd just like to know what got screwed up, because she was pleasant and seemed competent.
Although these recent posts are partially just me venting, I also want other AK'ers to know how this place is doing (or not doing) business. And the thing is, she told me someone bought out their stock paying almost full price for the defective ones, so how did they benefit? If they refund me the full price and they only get part of that from whomever bought them out, even if they don't refund my shipping costs they end up with less $ than they started with!