Schiit has the best customer support of any company I've dealt with... I wish they could get FedEx to stop abusing the packages...Wow, that was a fast turnaround, with a happy endingI've been following this thread with interest
Schiit has the best customer support of any company I've dealt with... I wish they could get FedEx to stop abusing the packages...Wow, that was a fast turnaround, with a happy endingI've been following this thread with interest
No surprise hereWow, that was a fast turnaround, with a happy endingI've been following this thread with interest
All the shippers (USPS included) use crazy train conveyor belts with 3 to 4 foot drops between one going onto another, so the package has to be designed to handle that 4 foot drop, but some of the conveyors are 15 feet high, so if your package goes flying off from that height it will likely break.Re: damaged Freya+
Wow, that must have been a heck of a swan dive. Did the shipping box show an obvious dent in a corner? I guess not or you would have said so from the start. It could have landed flat, of course.
Sorry you had to involuntarily take one for the team, but this reaffirms that Freya+ sounds great and Schitt customer service comes through.
I put the savers in my Freya N as well. it does deal well with the heat.So the replacement Freya+ arrived this afternoon and it plays... PERFECTLY... even the cheap Russian 6N8S tubes sound half decent (they sound like my Russian reproduction Tong-Sol 6SN7 tubes that came with my first Freya+ years ago, but a bit warmer and pretty quiet too). From what I have been able to determine these are NEVZ tubes from the late 1960's (they have a "Pentastar" on the glass- made in Siberia !). At least all four of these have some getter flashing, the first set only had two with flashing, the two that had no flashing made the devils noise.
Schiit says the circuit board on the defective Freya was cracked and shorting between the front and rear tubes, and the tubes were junk. They believe it must have taken a swan dive from way up high during shipping to damage the tubes and crack the circuit board so badly. They are tossing a coin to see whether to put a new board in my Wotan or just send a new one (apparently they are tinkering with it trying to figure out what went wrong). Hopefully I'll get it back soon.
After I played the new Freya+ for 6 hours I put on some 3/4" tall rubber stick on feet, made a mark on the volume knob, and installed a set of socket savers to get the tubes up out of the case as it was running pretty warm reading120F on the case. With the tall feet and socket savers the case is now reading 92F (tubes are still 140F)
View attachment 3776487View attachment 3776488View attachment 3776489View attachment 3776527View attachment 3776530
in my neighborhood, FedEx just leaves packages on the stoop, despite explicit instructions posted on the door that they be left in the parcel locker, located behind a coded entry gate. roughly 50% of the parcels they deliver get picked up by porch pirates before a delivery notice is even received. I'd prefer that they just abandon FedEx altogether, rather than expect the company to reform its practices. I need to send my Freya+ back to have the transformer replaced again, but I'm hesitating, partly because I don't want to be without it for ten days, but also because there's a very good chance it will be stolen if I'm not home to receive it when its delivered. I'd basically have to camp out for the better part of a day on my balcony to intercept the delivery before the low-lifes who shuffle down my street, stealing everything that's not tied down, get it first.I wish they could get FedEx to stop abusing the packages...
You might check if your local Fedx location offers a 'hold for pickup' option. If so, you could ask Schiit to ship it to that location. I used that option many times when traveling (for work) and needed a part shipped in. Just be sure that Schiit labels it "hold for pickup", under your name.in my neighborhood, FedEx just leaves packages on the stoop, despite explicit instructions posted on the door that they be left in the parcel locker, located behind a coded entry gate. roughly 50% of the parcels they deliver get picked up by porch pirates before a delivery notice is even received. I'd prefer that they just abandon FedEx altogether, rather than expect the company to reform its practices. I need to send my Freya+ back to have the transformer replaced again, but I'm hesitating, partly because I don't want to be without it for ten days, but also because there's a very good chance it will be stolen if I'm not home to receive it when its delivered. I'd basically have to camp out for the better part of a day on my balcony to intercept the delivery before the low-lifes who shuffle down my street, stealing everything that's not tied down, get it first.
Everybody requires a signature for anything over $1K value, some start requiring it at $600Not for something inexpensive like a Sys or Buf, but I remember signature confirmation was required when Schitt shipped my Freya+.
You will be restricted in which tubes you can use as you won't have enough room to use socket savers with new production tubes. Most of the new tubes have larger bases than "traditional" size ones and won't fit into the Freya without the socket savers (they are also much taller). You'll be able to use socket savers with the NOS size tubes which helps it run much cooler. The first pic shows some traditional tubes next to new production ones that don't fit without the socket savers. Second pic shows some NOS tubes with socket savers on a shelf with 7.5" of space. While many prefer using 70 year old NOS tubes I find most are unreliable, all of mine start making noise after a couple hours of continuous use. I like the new production CV181 style tubes- much more reliable (with a warranty) and have a much "bigger" sound (see last two pics).I am giving some serious thought to getting a Freya. And have a question for the experts i.e. owners.
I've been into home audio since I was a kid but have never owned any tube gear. The Freya looks like a good way to try it out. I've read several reviews and have yet to see anything negative with the exception of small/incomprehensible markings on the front panel and remote.
I have to admit that I was first considering a Audio Research SP-9 but came to realize that it will not fit in my rack.
Which leads to my question...
The shelf that the Freya would be on is open on all four sides but only about 5 1/2 inches high.
Do you feel that there is enough clearance or am I asking for trouble?




That shouldn’t be a problem. I had mine in an open- backed, but otherwise enclosed cabinet and it only ran 30* warmer than ambient. My issues with it were ergonomic.I am giving some serious thought to getting a Freya. And have a question for the experts i.e. owners.
I've been into home audio since I was a kid but have never owned any tube gear. The Freya looks like a good way to try it out. I've read several reviews and have yet to see anything negative with the exception of small/incomprehensible markings on the front panel and remote.
I have to admit that I was first considering a Audio Research SP-9 but came to realize that it will not fit in my rack.
Which leads to my question...
The shelf that the Freya would be on is open on all four sides but only about 5 1/2 inches high.
Do you feel that there is enough clearance or am I asking for trouble?
You will be restricted in which tubes you can use as you won't have enough room to use socket savers with new production tubes. Most of the new tubes have larger bases than "traditional" size ones and won't fit into the Freya without the socket savers (they are also much taller). You'll be able to use socket savers with the NOS size tubes which helps it run much cooler. The first pic shows some traditional tubes next to new production ones that don't fit without the socket savers. Second pic shows some NOS tubes with socket savers on a shelf with 7.5" of space. While many prefer using 70 year old NOS tubes I find most are unreliable, all of mine start making noise after a couple hours of continuous use. I like the new production CV181 style tubes- much more reliable (with a warranty) and have a much "bigger" sound (see last two pics).
View attachment 3780780View attachment 3780781View attachment 3780791View attachment 3780792
That shouldn’t be a problem. I had mine in an open- backed, but otherwise enclosed cabinet and it only ran 30* warmer than ambient. My issues with it were ergonomic.
Step-through selectors vs direct access aren’t well suited to concealed remote operation. Dead reckoning will eventually get you lost and make you get up and open the cabinet doors to figure it out. After not having to do that for 25 years with anything else, it became frustrating. Then again so were the constraints on rotating and maintaining equipment because of the cabinet. I’ve recently taken the cabinet out of the equation. Problem solved.
edit: some gripe about the volume control relays clicking. I’m okay with it, maybe even like it. Unlike @krautmaster , I’m not a tube roller nor particularly concerned with signal tubes overheating in Schiit’s semi-recessed design. The pair of original tubes in my original Schiit Lyr headphone amp are pushing 15 years old of nearly daily use without issue.
Perhaps see if it can be delivered to a parcel locker.in my neighborhood, FedEx just leaves packages on the stoop, despite explicit instructions posted on the door that they be left in the parcel locker, located behind a coded entry gate. roughly 50% of the parcels they deliver get picked up by porch pirates before a delivery notice is even received. I'd prefer that they just abandon FedEx altogether, rather than expect the company to reform its practices. I need to send my Freya+ back to have the transformer replaced again, but I'm hesitating, partly because I don't want to be without it for ten days, but also because there's a very good chance it will be stolen if I'm not home to receive it when its delivered. I'd basically have to camp out for the better part of a day on my balcony to intercept the delivery before the low-lifes who shuffle down my street, stealing everything that's not tied down, get it first.
Here's the thing: I have a parcel locker at my building. They refuse to use it. I'm mobility impaired rn, and FedEx's nearest drop-off location is at Kensington & Allegheny, which you may or may not have heard of as the largest open air opioid market on the east coast. I won't link to it, as I don't do misery porn, but it is a place of unimaginable human suffering and I'd rather avoid it, less for my own safety, than for my mental health. FedEx's problems aren't just in my neighborhood, I've seen numerous complaints from friends across the country. Companies use them because they have the lowest rates, but that comes with its own cost to everyone else.Perhaps see if it can be delivered to a parcel locker.
Years ago I had a modi multibit but sold it during hard times, just ordered a modi 5 which frankly is as cheap as chips just hoping it has the same energy, so might post some pics etc. Should arrive here in the UK next Wednesday.
I see that Schitt says CV181 tubes not recommended. I wonder if that is because of some electronic reason or just because it won't seat with that bottle shape (so requires a riser)?You will be restricted in which tubes you can use as you won't have enough room to use socket savers with new production tubes. Most of the new tubes have larger bases than "traditional" size ones and won't fit into the Freya without the socket savers (they are also much taller). You'll be able to use socket savers with the NOS size tubes which helps it run much cooler. The first pic shows some traditional tubes next to new production ones that don't fit without the socket savers. Second pic shows some NOS tubes with socket savers on a shelf with 7.5" of space. While many prefer using 70 year old NOS tubes I find most are unreliable, all of mine start making noise after a couple hours of continuous use. I like the new production CV181 style tubes- much more reliable (with a warranty) and have a much "bigger" sound (see last two pics).
The new CV181 are electrically identical to 6SN7's, they just use the bigger coke bottle shape glass. Jason said he wouldn't use NOS CV181 as those are different electrically. Both my Freyas sound wonderful with the modern CV181/6SN7s but you do need to use socket savers with them.I see that Schitt says CV181 tubes not recommended. I wonder if that is because of some electronic reason or just because it won't seat with that bottle shape (so requires a riser)?