Here is what I think your picture shows in relation to the switch diagram. I can't see where the VLT wire goes???
If you look at the underside of that switch assembly, I think you should be able to see the bare switch contact leaf and contacts.
If you can get a better picture of that 2nd switch and wires I could confirm it is correct. Also, a picture of what it looks like on the underside.
With power OFF, you should be able to connect your DMM set to measure Ohms to the blue wire and brown wire.
When you press the FWD Play button you should read 0 Ohms. When you release it, it should read some other resistance.
The next switch is the REV Play button. It should work the same way. If it remains at 0 Ohms, then the switch is bad. Let me know.

It looks like a different type of switch is used vs what is shown in the SM.
I found a better photo showing wiring here:
Here is where the BLU and VLT wires go to on the ESP circuit board.
One way to test the Rev Play switch to see if it is always closed is to use your DMM set to measure volts and measure the voltage on the VLT wire on the ESP board at point 27 when you turn power on. It should be 0v, but if you measure 24v then it is stuck ON.
