Not only that, but eBay actively removes legitimate negative feedback from sellers profiles if the seller gives the buyer a refund. No respect for lost time, frustration, etc.Actuallly what is just as disappointing as this seller is eBay and how they bury the negative feedback and promote mostly the positive ones. They will claim 100% feedback on sellers but if you dig deeper that is in 12 months, but if you go back a seller might have a lot of negatives in the past but eBay still will show 100% on the buying screen. I think they have lost a lot of sellers with the higher rates and other reasons so now they are working to help stop the bleeding.