The truth is... this happens when your record changer needs some attention. Don't blame the changer. There's no such thing as a "thick" (or thin for that matter) record that causes a properly maintained Dual or Elac record changer to hang up and fall on the tonearm. For gosh sake, these things will handle old single-sided shellac 78s (not that I would recommend doing so) without ever doing that. If you purchased a new record that has never been played before, the center hole might possibly be too tight, but that would be a factory defect of the record and should've been corrected before playing. Either your spindle needs repair or replacement or your TT needs repair, adjustment, and/or lubrication. It's never "just a thing" that record changers sometimes do. The "thing" is, they occasionally need maintenance to keep them running flawlessly, which is something they can do.
My current Dual 1229 plays several thousand records a year, it's played almost every day (not necessarily by me). It plays old LPs and new LPs (weighing 120g,150g,180g & 200g), plus many 7" 45's (where thickness can really vary) and not once has it hung up and hit the tonearm. Because of this extraordinary use, I occasionally open it up, examine it, adjust it, lubricate it, and replace any worn out parts I may find (usually just the steuerpimpel and less often, the mode selector washer). I perform this maintenance annually, which may be a pain in the neck, but considering how much use it gets and the fact that my Dual 1229 has never fallen on the tonearm and damaged the stylus on my Shure V15 Type IV cartridge, I think it's well worth it. Of course, unless you use your record changer as much as I do, you would not need to service it as often, which would make it much less of a chore for you.
Sorry HTHMAN, but assuming that a record changer is just an inherently sloppy device that cannot be counted on to consistently and reliably operate, in such a manner as to not damage your stylus, is a ridiculous assumption. If it prevents you from using your changer, I'm sorry for that too.