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Technics 1200MK5 slight damage on delivery

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Embryos

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Hello,
I purchased an MK5 on ebay, in pretty immaculate condition, ($479) rubbermat, slip cover, dust cover, numark CC1 cartridge included. Well long story short, the seller shipped the TT in a crappy box, filled with popcorn foam and airbags, 90 percent of which were popped or uninflated and when I opened the box the dust cover was askew, rubber mat, slip mat were both on top of the cartridge/tone arm, which had become unhooked from the holder and was in the center of the platter along with the tone arm. The dust cover was actually on top of the back of the tonearm, and the auxiliary sub weight on the very end was bent at a 45* angle. The rear ens of the tone arm is also bent or sagging to a much less degree, not sure if the table was like that originally or if damaged in shipping. I took photos and immediately contacted the seller, to which she offered $250 refund to cover the cost of a new tone arm, cartridge stylus and inconvenience. The problem is, I now realize the bent subwieght doesnt seem to be a big deal, as it seems to bend easily, the stylus still works, although I know the thing bouncing and scraping on the platter didnt help it. Also, the slight bend in the back of the tone arm doesnt seem to be effecting operation as far as I can tell.
Do you think a $250 refund is reasonable/fair?
Is it too much in my benefit?
Should I be concerned that there may be a future issue as a result of the slight damage?
Should she give me more $$?
I just want to keep a fair Karmic balance in the world, but I dont know whats fair! She packed the TT like a peice of S-H-I-T, and she should have expected this I think... Any comments or advice is appreciated!
 
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When you pay for an immaculate condition TT and get anything less than that - it's annoying and unfair - but many times the initial impression may turn out to be just too panicky. Can you please upload the pictures you took on arrival of the package so we can asses the damage (if any) too?
 
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send it back once fully refunded and buy one from a seller that knows what they are doing.
 
Contact Ebay/PayPal and file complaint that item when received is not as described and request a full refund from seller. Take photos of the packaging and damage to the 1200 and forward with your claim, this won't be the first damaged table Ebay has seen and there's a 99.9 cance you will get a 100% refund. Await update from Ebay, they will notify you re shipping the table back to seller at her cost. The seller dumped on you and severly damaged the turntable by not properly packing to standards, screw her, leave negative feedback re her incompetence in packaging, she deserves to loose big time. Another table destroyed by an idiot. DONT make a partial settlement with the seller.
 
I received a TT (Technics 1500) damaged by poor packing with the damages mostly cosmetic from the platter not being secured and bouncing around the box. I contacted seller and with photos and estimate of what I thought the damage -I paid $150 and I said $75 off. The seller paid up rather than go through the hassle of re-shipping and I got a great deal. I think $250 is fair as a new tonearm is only about $75 (plus $$ fitting) and as you say, the sagging end is not a killer as it is passed the pivot points so should not affect the tonearm balance. I think a 1200 for $229 is a killer deal- you could flip it easy for $350-$400- even with the damage.
 
send it back once fully refunded and buy one from a seller that knows what they are doing.
Yes I do agree this would be an absolute fix to the problem.
When you pay for an immaculate condition TT and get anything less than that - it's annoying and unfair - but many times the initial impression may turn out to be just too panicky. Can you please upload the pictures you took on arrival of the package so we can asses the damage (if any) too?

Yes I believe I panicked a bit, but I figured time was of the essence in that situation
When you pay for an immaculate condition TT and get anything less than that - it's annoying and unfair - but many times the initial impression may turn out to be just too panicky. Can you please upload the pictures you took on arrival of the package so we can asses the damage (if any) too?
When you pay for an immaculate condition TT and get anything less than that - it's annoying and unfair - but many times the initial impression may turn out to be just too panicky. Can you please upload the pictures you took on arrival of the package so we can asses the damage (if any) too?
I think I was a bit panicky! but im not sure... Im glad and feel a bit better after reading the majority of comments here....as far as not feeling guilty about the deeper discount.. And the more I think of it the more annoying it is that this experienced seller would take such a gamble and really nnot respect the TT very much! I took the photos with an old digital camera, so i am still looking for the cord so I can upload to my computer, but I sure will post when I do.
 
send it back once fully refunded and buy one from a seller that knows what they are doing.
Damn I guess that would be the ultimate solution! But I think Im going to take the gamble and keep it... she did say we can work something else out if it has problems later. of course we havent really worked out any kind of real terms regarding that, so I understand I may be kicking my self in the butt later.
 
Contact Ebay/PayPal and file complaint that item when received is not as described and request a full refund from seller. Take photos of the packaging and damage to the 1200 and forward with your claim, this won't be the first damaged table Ebay has seen and there's a 99.9 cance you will get a 100% refund. Await update from Ebay, they will notify you re shipping the table back to seller at her cost. The seller dumped on you and severly damaged the turntable by not properly packing to standards, screw her, leave negative feedback re her incompetence in packaging, she deserves to loose big time. Another table destroyed by an idiot. DONT make a partial settlement with the seller.
Yes, she will definitley give me the full refund on her own, without the intervention of ebay...Thank you for the info, I think maybe you have dealt with this situation before?! haha i wonder if I am an even bigger idiot than her if I keep it..time will tell! But I dont think I will slam her in the reviews and such, I mean I took a look at her ebay "store", and poor thing shes selling a texas instruments calculator for a few bucks for cryin out loud. Her featured items are game cube games for a few bucks! Im so soft i know.
 
I received a TT (Technics 1500) damaged by poor packing with the damages mostly cosmetic from the platter not being secured and bouncing around the box. I contacted seller and with photos and estimate of what I thought the damage -I paid $150 and I said $75 off. The seller paid up rather than go through the hassle of re-shipping and I got a great deal. I think $250 is fair as a new tonearm is only about $75 (plus $$ fitting) and as you say, the sagging end is not a killer as it is passed the pivot points so should not affect the tonearm balance. I think a 1200 for $229 is a killer deal- you could flip it easy for $350-$400- even with the damage.
Yes! what I am thinking pretty much. The tone arm is not damaged before the pivot point as far as I can tell. And I believe it wont be any time soon before I come across a table like this for that price again! Do you know if replacing the tone arm requires soldering? or how much it may cost to get replaced professionally? im definitely using the refund to buy a new cart for sure though! The numark cc1 was bad enough (from what ive read) BEFORE the fact that it was scraping around on a steel platter with a rubber mat on top of it!
 
Slight damage? Sounds like a disaster. I would send it back or get a $300 discount.
I know I could get it from her if I pushed the fact. I pretty much let her dictate the amount...She was super polite and prompt which I guess goes a long way!
 
No one is happy with the situation but the seller was polite, regretful and already compensated the buyer quite generously. The buyer did not instruct the seller on the specifics of the packaging or, apparently, expressed any pre-sale interest in the manner of which the shipping is going to be carried out. He just assumed everything is going to be OK. Since the seller had already compensated the buyer and since the damage does not sound cataclysmic - I don't think there's any need to punish the seller to get even, or to revenge any alleged idiocy. Not everyone was born with a god given capacity to package turntables for coast to coast gorilla proof shipping and many sellers can package a TT about as well as I can package a set of soup bowls and tea cups plus silverware (which I've no idea how to even begin with).

The bottom line right now is the OP has, in his possesion a $250 worth of a good condition SL-1200Mk5 with all accessories, which may be considered a catch - even with no tonearm at all. I don't see a need for retaliation acts against the poor seller who is probably feeling very awkward about it - as is. This is quite surely not what she expected to gain out of the sale.
 
No one is happy with the situation but the seller was polite, regretful and already compensated the buyer quite generously. The buyer did not instruct the seller on the specifics of the packaging or, apparently, expressed any pre-sale interest in the manner of which the shipping is going to be carried out. He just assumed everything is going to be OK. Since the seller had already compensated the buyer and since the damage does not sound cataclysmic - I don't think there's any need to punish the seller to get even, or to revenge any alleged idiocy. Not everyone was born with a god given capacity to package turntables for coast to coast gorilla proof shipping and many sellers can package a TT about as well as I can package a set of soup bowls and tea cups plus silverware (which I've no idea how to even begin with).

The bottom line right now is the OP has, in his possesion a $250 worth of a good condition SL-1200Mk5 with all accessories, which may be considered a catch - even with no tonearm at all. I don't see a need for retaliation acts against the poor seller who is probably feeling very awkward about it - as is. This is quite surely not what she expected to gain out of the sale.
 
I appreciate your objective view! If in theory, the TT suffered only cosmetic damage, or damage that doesnt seem to effect the operation, do you think the $250 refund is too much? I feel like I want to send her $100 or so back if the TT holds up for a few weeks....i know only I can make the decision, but I am relatively new to all this, turntablism and ebay purchases! so im pretty nubish.
 
Fair enough. We haven't yet seen the TT so no one here can actually give you an advice or assessment per the extent of the damage. SL's are actually quite resilient and even on the worst case scenario of a total lost TA, $250 can cover it. Luckily tonearms are made of parts and the SL's TA parts can be sourced quite easily - just sayin... nothing's too tough to recover. I don't think it's too much, I don't think it's too low. I think it expresses remorse and good will and I think it's fair.
 
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Take the refund and fix the table. Replace the arm, cartridge, and dustcover. If there is money left return what is not used.
Sturgus
 
Contact Ebay/PayPal and file complaint that item when received is not as described and request a full refund from seller. Take photos of the packaging and damage to the 1200 and forward with your claim, this won't be the first damaged table Ebay has seen and there's a 99.9 cance you will get a 100% refund. Await update from Ebay, they will notify you re shipping the table back to seller at her cost. The seller dumped on you and severly damaged the turntable by not properly packing to standards, screw her, leave negative feedback re her incompetence in packaging, she deserves to loose big time. Another table destroyed by an idiot. DONT make a partial settlement with the seller.

Not knowing how to properly ship a TT doesn't make someone an idiot. Spouting venomous remarks however does.
 
OP you may be satisfied but I have a feeling your going to be on the loosing end of this deal, like buying a car that was totaled with a bent frame, goes down the road sideways. Why I and others suggested an Ebay cliam for a total refund was to wash your hands of this cursed turntable and also leave negative feedback so this same seller wont be able to sell another turntable to another buyer/bidder if they bother to check her feedback. You probably didn't read any of the many previous AK threads re how a turntable should be packaged and checking with the seller to see if they would comply with the instructions. There's an option on Ebay for local pickup only for those who feel they are not up to packaging something like a turntable.
 
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