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Technics 1200MK5 slight damage on delivery

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Embryos said:
I dont believe it is...the TT seems to be rotating fine.. and visually seems ok. do you know the best way to tell if the bearing is bent?
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I use a dial indicator, but that's not something everyone has in their war chest. I'd sight the top rim of the platter against something stationary.
 
majick47 said:
OP you may be satisfied but I have a feeling your going to be on the loosing end of this deal, like buying a car that was totaled with a bent frame, goes down the road sideways. Why I and others suggested an Ebay cliam for a total refund was to wash your hands of this cursed turntable and also leave negative feedback so this same seller wont be able to sell another turntable to another buyer/bidder if they bother to check her feedback. You probably didn't read any of the many previous AK threads re how a turntable should be packaged and checking with the seller to see if they would comply with the instructions. There's an option on Ebay for local pickup only for those who feel they are not up to packaging something like a turntable.
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I did in fact research on proper turntable shipping, however I didnt think about questioning the shipping method. I assumed they were pros! haha...I certainly know now! Maybe the free shipping should have been the first red flag!
 
JP said:
I use a dial indicator, but that's not something everyone has in their war chest. I'd sight the top rim of the platter against something stationary.
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I did level the TT with a bubble indicator level, I will research further into this. Thank you...
 
Embryos said:
Hello,
I purchased an MK5 on ebay, in pretty immaculate condition, ($479) rubbermat, slip cover, dust cover, numark CC1 cartridge included. Well long story short, the seller shipped the TT in a crappy box, filled with popcorn foam and airbags, 90 percent of which were popped or uninflated and when I opened the box the dust cover was askew, rubber mat, slip mat were both on top of the cartridge/tone arm, which had become unhooked from the holder and was in the center of the platter along with the tone arm. The dust cover was actually on top of the back of the tonearm, and the auxiliary sub weight on the very end was bent at a 45* angle. The rear ens of the tone arm is also bent or sagging to a much less degree, not sure if the table was like that originally or if damaged in shipping. I took photos and immediately contacted the seller, to which she offered $250 refund to cover the cost of a new tone arm, cartridge stylus and inconvenience. The problem is, I now realize the bent subwieght doesnt seem to be a big deal, as it seems to bend easily, the stylus still works, although I know the thing bouncing and scraping on the platter didnt help it. Also, the slight bend in the back of the tone arm doesnt seem to be effecting operation as far as I can tell.
Do you think a $250 refund is reasonable/fair?
Is it too much in my benefit?
Should I be concerned that there may be a future issue as a result of the slight damage?
Should she give me more $$?
I just want to keep a fair Karmic balance in the world, but I dont know whats fair! She packed the TT like a peice of S-H-I-T, and she should have expected this I think... Any comments or advice is appreciated!
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Absolutely not. If you paid $479 for an "immaculate" turntable and then received it in this condition, the only fair refund is the full purchase price. The fact that it arrived damaged is 100% NOT YOUR FAULT.....it is 100% THE FAULT OF THE SELLER.

$250? Seriously??? The seller seriously made you that ridiculous refund offer????

If seller didn't know how to properly pack a turntable for shipment, again, not your fault.

Nothing less that the purchase price is an acceptable refund.
 
majick47 said:
OP you may be satisfied but I have a feeling your going to be on the loosing end of this deal, like buying a car that was totaled with a bent frame, goes down the road sideways. Why I and others suggested an Ebay cliam for a total refund was to wash your hands of this cursed turntable and also leave negative feedback so this same seller wont be able to sell another turntable to another buyer/bidder if they bother to check her feedback. You probably didn't read any of the many previous AK threads re how a turntable should be packaged and checking with the seller to see if they would comply with the instructions. There's an option on Ebay for local pickup only for those who feel they are not up to packaging something like a turntable.
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Leaving negative feedback as a spiteful retaliation is childish. Negative feedback should only be given as a last resort, such as when a seller is uncooperative. In this case the seller is bargaining in good faith, trying to make it right. You'd punish them for that? Its obvious the seller had no experience shipping a TT and didn't realize the potential problems. You'd punish them for an honest mistake? Going the "not as described" case route is also a last resort. Ebay guidelines say this much: you should first try to work it out one on one with the seller before opening a claim. This is ebay's guidelines. Since the seller is willing to compensate, both of those options should be eliminated. I agree that a complete refund is warranted and should be negotiated with the seller. A spiteful and retaliatory buyer is as bad as a dishonest seller. **** happens...take the olive branch and use this as a learning experience.
 
I would first ask the seller if they had experience shipping this item and how they'd go about it. I have even done this: instructing the seller how to package it. That the OP didn't do this means he also may have been unaware of the potential problems inherent to shipping a TT. Negative feedback is for sellers who knowingly or blatantly engage in dishonest practices. Check their feedback. Have they received bad review for careless packaging in the past? If not negotiate a solution one on one with the seller. Retaliation has no place here.
 
I'll say this once more and that is name calling is a childish act...you big poopie head. Adults negotiate. People need to grow up.
 
iLUVanalog said:
..If you paid $479 for an "immaculate" turntable and then received it in this condition, the only fair refund is the full purchase price.
...
$250? Seriously??? The seller seriously made you that ridiculous refund offer????
...
Nothing less that the purchase price is an acceptable refund.
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Why are you saying this? What happened to making lemonade out of lemons? How many of you AK'ers would object to laying hands on a SL-1200Mk5 for $250??? You could easily flip that for $400 without the TA at all and everyone knows this. The TA can be fixed or replaced for less than the compensation so what is the big deal? Where is the big crime the seller committed? Why is everyone against her? **** happens - it's a mistake - why not make the best out of it???
 
tubeampking said:
I'll say this once more and that is name calling is a childish act...you big poopie head. Adults negotiate. People need to grow up.[/QUO Oh I'm a poopie head huh that now that's really grown up thing to say................ In some cases I'd agree with you about negotiating but when it come to selling turntables people need to know how to pack them so buyers don't get boxes of junk and we here at AK won't have threads like these............. Bottom line is if you sell me a turntable and pack it like an idiot than in my mind your an idiot case closed............. And that is clearly what this seller did.
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This is a very durable turntable with easy to get parts. You may still find the $250 to be light once you pay for a quality tech to clean everything up.

in the end, this is a personal call as you will be using this table. I am sure that a table as durable this one will get back in fighting shape quickly -- you just need to be be comfortable with your deck (I have seen 1200s beaten to crap only to be cleaned up into decent tables -- it does not sound like you are going to have that long of a road should you hold onto this one).
 
It'd be nice if we could put the right-fighting aside and help the OP determine everything that'll need repaired so they may make an informed decision in accordance with what they feel the right thing to do is.
 
JP said:
It'd be nice if we could put the right-fighting aside and help the OP determine everything that'll need repaired so they may make an informed decision in accordance with what they feel the right thing to do is.
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I agree. The OP has received some good suggestions. If he chooses to open a claim eBay will instruct him to contact the seller and try to resolve it one on one first. On the other hand, if he already accepted the compensation from the seller, its a done deal. In any event, I'm out of this one...discretion being the better part of valor and all...
 
Between Ebay and other sights I'v bought an easy thousand items and out of that number there were probably less than five that weren't "professionally" packaged and appropriate for the item but none of the five or less came close to what the OP described as to how his 1200Mk5 was packaged. I'v also shipped hundreds of items with never a complaint that anything was damaged. As for leaving feedback he should be truthful and say that the packaging was totally inadequate, not conforming to accepted standards which caused the turntable to be damaged. The purpose of leaving truthful feedback is both to warn other buyers who might bid/buy on a fragile item like electronics and let the seller know she has to learn how to package these items so another potential buyer doesn't end up with something smashed. Is that being spiteful?
 
majick47 said:
Between Ebay and other sights I'v bought an easy thousand items and out of that number there were probably less than five that weren't "professionally" packaged and appropriate for the item but none of the five or less came close to what the OP described as to how his 1200Mk5 was packaged. I'v also shipped hundreds of items with never a complaint that anything was damaged. As for leaving feedback he should be truthful and say that the packaging was totally inadequate, not conforming to accepted standards which caused the turntable to be damaged. The purpose of leaving truthful feedback is both to warn other buyers who might bid/buy on a fragile item like electronics and let the seller know she has to learn how to package these items so another potential buyer doesn't end up with something smashed. Is that being spiteful?
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I'm I missing something here? Didn't the OP make it clear to the seller that the packaging was and didn't the seller acknowledge this by offering compensation? If feedback is left saying the item arrived damaged shouldn't it also say the seller worked to make it right? People are too eager to vilify others...being perfect must be a burden. :(
 
JP said:
I use a dial indicator, but that's not something everyone has in their war chest. I'd sight the top rim of the platter against something stationary.
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Will Do! I will check properly this afternoon (researched method). Thanks!
 
iLUVanalog said:
Absolutely not. If you paid $479 for an "immaculate" turntable and then received it in this condition, the only fair refund is the full purchase price. The fact that it arrived damaged is 100% NOT YOUR FAULT.....it is 100% THE FAULT OF THE SELLER.

$250? Seriously??? The seller seriously made you that ridiculous refund offer????

If seller didn't know how to properly pack a turntable for shipment, again, not your fault.

Nothing less that the purchase price is an acceptable refund.
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Yes, the seller is willing to refund the purchase price, but my dilemma is the idea that I would be losing out on an otherwise wonderful TT... I could milk her for more $$ refund..but my objective is to do what is "right" or "fair" or whatever the hell that means! Ideally I want to keep the MK5.. it sure is nice!
 
tubeampking said:
Leaving negative feedback as a spiteful retaliation is childish. Negative feedback should only be given as a last resort, such as when a seller is uncooperative. In this case the seller is bargaining in good faith, trying to make it right. You'd punish them for that? Its obvious the seller had no experience shipping a TT and didn't realize the potential problems. You'd punish them for an honest mistake? Going the "not as described" case route is also a last resort. Ebay guidelines say this much: you should first try to work it out one on one with the seller before opening a claim. This is ebay's guidelines. Since the seller is willing to compensate, both of those options should be eliminated. I agree that a complete refund is warranted and should be negotiated with the seller. A spiteful and retaliatory buyer is as bad as a dishonest seller. **** happens...take the olive branch and use this as a learning experience.
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Agreed... now I know better! the seller has been very prompt, professional and regretful about the entire deal! psychologically making me more sympathetic! As I hope she is with me as well considering she said she would "do whatever it takes to make it right"! consideration and courtesy go a very long way and are ultimately more valuable than anything, be it a tone arm or even an entire MK5!!! right?
 
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