My last bill was nearly $800 -- hence the tower speaker reference earlier. That's a breaking point for me at our flat 29.2 cents rate in NJ. According to AI, you can switch to a quality 3rd-party provider in our area, but the website makes it impossible to decipher rates or to see how to switch providers. I think they made intentionally complicated -- there is a ton of information on other providers on the website, just none of it is actionable or decipherable (just a huge grid of numbers and acronyms).
I tried calling customer support -- there is a 45 minute wait cue, but you can choose to have them call you back. I've done this with other support lines and they ALWAYS call you back. PSE&G did not call back yesterday, tried again today and so far still have not received a call back. They don't want you to switch, that seems clear.
I tried calling customer support -- there is a 45 minute wait cue, but you can choose to have them call you back. I've done this with other support lines and they ALWAYS call you back. PSE&G did not call back yesterday, tried again today and so far still have not received a call back. They don't want you to switch, that seems clear.
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