Yes, my tubes arrived and they have elevated my Softone. I'd changed interconnects to Synergistic Research Element Copper and that helped the forward nature of the soundstage and thinned the highs some. The new, well, old Mullard tubes took away the thin and bright sound I've been hearing with the Sovteks. They got better the more I played. Just what the doctor ordered.
The transaction wasn't awesome. A couple weeks ago Jon sent an email saying, "I apologize again" when he hadn't apologized previously. Obviously, he's swamped. Which make sense, it would be large endeavor to take that over and I imagine there are a lot of orders hitting his inbox. It does sound like he's got someone helping him, but I bet he could use a few! In any event, I got my tubes, they're wonderful and while, initially, I wasn't so excited about my time with the new phono pre, now it's sounding more in line with what people have said about it online.