I experienced "Kaiser P healthcare" over a 4-year period, 2004-2008, when I was advocate for my ailing uncle and his myriad diabetes-related maladies. Kaiser-P Fontana, specifically, was where his "endocrinology** team" were located. Just about anything administratively and/or medically that could go wrong did. Mercifully, the saga ended in his death, after which my cousin (his son) initiated a lawsuit. Kaiser-P threw a pile of money at him -- he accepted -- to forestall the suit.
** It was more like endocrime-ology.